Contact us

Reach us

• Email support

  support@tobafree.org

  Payments, refunds, privacy requests and anything else. Answered by people.

• Your Coach on WhatsApp

  +91 97697 96356

  Open 24 × 7. After paying, message it to start.

• National tobacco quitline

  1800-112-356

  India's free quitline, if you want to talk to a counsellor.

• In an emergency

  112

  The Coach is not an emergency service. Call 112.

Who runs TobaFree

TobaFree is marketed and supported by The Alpha MD Foundation, [TO CONFIRM: legal form and registration number].

• Registered address: [TO CONFIRM: registered postal address]
• Operating address: [TO CONFIRM: operating address, if different]
• Phone: [TO CONFIRM: support phone number, if different from the WhatsApp number]
• Email: support@tobafree.org
• Website: tobafree.org

What to include

For anything about a payment, include your payment reference (it is on the receipt from the payment page) and the phone number or email address you paid with. Never send us your card number, CVV, UPI PIN or OTP. We will never ask for them.

How quickly we reply

The Coach answers on WhatsApp 24 × 7. Email is answered by people, within [TO CONFIRM: support response time, e.g. 2 working days].

Privacy requests and grievances

To see, correct or erase your personal data, or to raise a grievance, write to our Grievance Officer, [TO CONFIRM: Grievance Officer's name], at support@tobafree.org. Our privacy policy explains your rights.